Privacy Policy

Last updated: 01/03/2026

Privacy

Blueberg Water Solutions (“Blueberg,” “we,” “our,” “us”) is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights in accordance with UAE law and, where applicable, GDPR principles.

  1. Information We Collect
    • Personal Information: Name, email, phone, address (collected when you register, purchase, or fill out forms).
    • Transaction Data: Purchase history, invoices, subscription details.
    • Technical Data: IP address, browser type, cookies, and usage analytics.
  1. How We Use Your Data
    • To process purchases, deliveries, installations, and service requests.
    • To send service reminders, product updates, or offers (only if you consent).
    • To improve website performance and user experience.
    • To comply with legal obligations.
  1. Legal Basis for Processing (GDPR-style)
    • Consent: You provide clear consent (e.g., opting into newsletters).
    • Contractual Necessity: Processing required to fullfill a purchase or service agreement.
    • Legal Obligation: Retention of invoices or compliance with UAE regulations.
    • Legitimate Interest: Improving customer service and security.
  1. Data Sharing
    • With logistics partners for delivery and installation.
    • With service partners for maintenance and support.
    • We never sell personal data to third parties.
  1. Data Storage & Retention
    • Data is stored securely with restricted access.
    • We retain personal data only as long as necessary for the purpose collected (e.g., warranty period, financial reporting).
  1. Your Rights
    • Request access, correction, or deletion of personal data.
    • Withdraw consent for marketing.
    • Lodge complaints with UAE authorities (and GDPR supervisory authorities if EU resident)

7. Cookies

    • We use cookies to remember preferences, improve site functionality, and analyze performance.
    • You may disable cookies in your browser, but some site features may not function properly.
  1. Contact Us

For privacy questions or data requests:
📧 support@blueberg.co

Cookie

  1. What Are Cookies?
    • Small files stored on your browser that improve site functionality.
  2. Types We May Use
    • Essential cookies (enable basic site features).
    • Analytics cookies (help us understand performance).
    • Preference cookies (remember your settings).
  3. Managing Cookies
    • You can disable cookies in browser settings. Note: some features may not function properly.

Legal Disclaimer

    • Blueberg products are designed for safe water delivery; external water quality is beyond our control.
    • Liability is limited to product purchase price or subscription fees paid.
    • Blueberg is not liable for indirect losses (e.g., downtime, inconvenience).
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